check your SASSA application status

The South African Social Security Agency (SASSA) has advised applicants for the Social Relief of Distress (SRD) R350 grant how to check the current processing status of their grant applications.

SASSA explained the meaning of the application's status in a document released on its website and Twitter account on Tuesday. The agency also indicated the steps that applicants need to take depending on the application status.

Here are the document's highlights regarding the SRD grant as released by SASSA: Status ‘application complete’: This means that the applicant has completed the reapplication process and will be verified each month for the payment of the SRD R350 grant. Applicants must check their monthly verification and payment status on the official SASSA website.

Related post: SASSA 9 reasons for declined R350 SRD grant applications

  • Bank details pending: An application or reapplication was received, but banking details or preferences still needed to be received. The client should submit their banking details via the website.
  • Reapplication pending: No application or reapplication has been received. The applicant should submit an application via the website.
  • Aug Pending: The application for the August period is pending verification. The client should check back later for an update.
  • Aug Approved: The application was approved for the August period. The client should check the payday field to indicate when they will receive their money. If no payday value is provided, payment has yet to be processed.
  • August Declined: The application was declined for the August period, and the reason is provided. Should the client feel that the reason is invalid, they can submit a request for reconsideration via the website.
To check the status of your SASSA (South African Social Security Agency) R350 Social Relief of Distress (SRD) grant reconsideration, follow these steps:

Online Status Check

Visit the Official SASSA SRD Website:

Check Your Status:

  • On the homepage, look for the "Check Status" section.
  • Enter your ID number and the cell phone number used when applying.

Reconsideration Request:

  • If you need to check the status of a reconsideration request, look for the "Application for Reconsideration" section on the website.
  • Enter your ID number and the cell phone number used during your application.

Via WhatsApp

Add SASSA WhatsApp Number:

  • Save the SASSA WhatsApp number: 082 046 8553.

Send a Message:

  • Open WhatsApp and send a message with the word "status" to the saved number.
  • Follow the prompts to enter your ID number and other required information.
  • Via Phone


  • Contact the SASSA Call Centre at 0800 60 10 11.
  • Provide your ID number and any other required information to the operator to check the status of your reconsideration.

Via Email

Send an Email:

  • Compose an email to
  • Include your ID number and any relevant details about your application and reconsideration request.

Important Considerations

  • Patience: The reconsideration process may take some time. Be patient and regularly check the status using the methods above.
  • Accuracy: Ensure that you provide accurate and complete information to avoid delays.
  • Documentation: Keep records of your application, any communication with SASSA, and the dates you submitted your reconsideration request.

Common Status Messages

  • Pending: Your application or reconsideration request is still being processed.
  • Approved: Your application or reconsideration has been approved, and payment will be made soon.
  • Declined: Your application or reconsideration has been declined. The reason for the decline will be provided.

By following these steps, you can check the status of your SASSA R350 grant reconsideration and stay informed about the progress of your application.

Applicants also regularly can check The South African Social Security Agency (SASSA) website for the latest payment dates of the SRD grant. The dates are regularly published ahead of the payment dates for the SRD grant each month.