Third-party IT services play an essential role in the day-to-day routine of modern businesses. No matter what they are, everything related to IT is essential for a business's overall success. In many cases, IT encompasses several fields and subjects. Sometimes, these needs are handled in-house, but in other cases, the business hires a third-party service provider who offers external help to facilitate seamless IT operations.
Common IT Service

However, if you are unsure if third-party IT services are right for your business, keep reading. Here you can learn about the top solutions offered by a modern IT company in Orlando.

Managed IT Services

A wide and all-encompassing type of service is managed IT. It is typically a part of any MSP – managed service provider – which deals with one or several IT needs. Usually, managed IT services handle remote desktop, device, and server management. Some other common uses of this service involve remote cybersecurity solutions.

Cloud Backup Services

Today, the cloud is a versatile platform that can support several virtual services, like programs and operating systems. A cloud backup is just one part of the service model, too, which allows companies and users to store important information on an external cloud server and circumvent any hardware failure or other issues that may arise. Cloud backup is usually handled by the service providers for yearly or monthly fees.

Voice over Internet Protocol – VoIP

You can now use broadband and internet connections for improved communication. One example of this is VoIP. This is an IT service that uses your business's or personal internet connection, rather than a traditional phone line. With this service, you can receive or make calls using an ISP. With the modern VoIP phones that are available, you also receive several other functions and features, including chat, call, and conference options. Usually, a VoIP will require you to subscribe to a service rather than having traditional phone service. Also, many businesses – especially those that make many long-distance calls – find VoIP a more affordable option.

Ongoing Monitoring Solutions

Similar to the security services offered by an MSP, monitoring solutions are provided. This service aims to "watch" servers, communication, net traffic, and anything required by a business. The service is typically used by smaller businesses that do not have the resources larger organizations do but still require more thorough and complete IT support and features. Some of the responsibilities of ongoing monitoring offered by IT service providers include updating software automatically, checking anti-virus programs, and using SMART programs to ensure the ongoing integrity of hardware that is being used.

Data Restoration and Backup Solutions

Some IT service providers offer data backup with the cloud, while others provide access to an external data center. No matter what method is used, data backup involves preserving information in cases an unforeseen issue occurs, such as hardware failure, malicious intrusions, or a natural disaster. Some businesses refer to this as a backup disaster recovery plan or BDR strategy. For most businesses, having some type of backup is essential to prevent certain issues, such as the loss of critical information or expensive downtime.

Firewall Services

Firewalls are very common in modern cybersecurity plans. Usually, businesses will handle or have their own firewall installed for the network. However, there are situations where a business will hire a third party to provide additional firewall services and solutions. The options available will vary based on the provider that is selected.

Some firewalls are considered hybrid models, such as providing extra control and additional network monitoring options beyond the normal rulesets. Others will provide one firewall solution for remote or internal devices. The needs typically vary based on the business's specific requirements.

Cybersecurity Solutions and Services

This is a broad category that involves any type of service that could be considered cybersecurity related. For the IT sector, it means protecting data and networks from all types of malicious attacks, which is done by deploying an array of methods. This includes things like layered networks, anti-virus protection, firewalls, network monitoring, and more. With the solutions offered by a managed service provider, these needs can be handled on-site. Today, cybersecurity services are extremely valuable because they pull from larger resources and access a much more experienced team of professionals. When it comes to IT service options, how important cybersecurity is cannot be overstated.

Office 365 and Email Solutions

Microsoft provides businesses and individuals an all-inclusive software package, which is called Office 365. It includes top programs, such as Excel and Word. For many businesses, this is a top option because it provides diverse software and document organization tools. This is also called software as a service – SaaS model. With Office 365, you also have a program that operates on a cloud server and utilizes a regularly updated email management platform. Office 365 is a great program for any business that relies on communication to focus on staying organized.

Anti-Virus Protection

Anti-virus protection is considered a subset of cybersecurity services. It is also one of the most common services provided by IT services providers. These companies offer anti-malware protection as software or monitoring solutions. Since there are always new types of malware present, if your company relies on IT services, ensuring they offer some type of anti-virus protection is absolutely essential.

Business Intelligence

There is no question that big data plays a crucial role in the success of modern businesses. With so much information "out there," it is important to have an effective way to gather and store it. Not only does gathering need to be efficient, but if customer information is stored, it is essential to ensure it is fully protected. IT service providers can offer business intelligence solutions that meet your business's unique needs, regardless of what they are.

Remote Support

Just as this service's name implies, remote support ensures that IT professionals offer support solutions from various locations. In some cases, they may be able to control a problem device to help with troubleshooting through the internet. You can access this support for things like software repair, IT assistance, and more. This is extremely useful if an IT expert is not available to come to the place of the issue. These are also solutions that are provided by any MSP.

Remote and Mobile Networking

Remote and mobile networking lets staff members work from their mobile devices or from their remote devices. Usually, this is done off-site. It works along with bringing your own device or BYOD policies. This is beneficial because it offers much more flexibility for modern workers while working on their projects from almost any location. It is beneficial if a business location may not be accessible for any type of unforeseen issue.

When it comes to IT services, there are a lot of options and solutions out there. Be sure to put in the time and effort to find the right service provider for the job. Doing this will pay off and help ensure that the desired results are achieved and that the quality services needed are provided. Being informed is the best way to ensure that the quality IT services and solutions a business needs are found and that the MSP hired can handle the changes that the business experiences through the years.