iPhone 4 and iPad

Apple on Wednesday responded to growing concern over a bug in the iOS mobile operating system that powers the iPhone and iPad, informing customers that it is not tracking them and revealing that it will address the issue with a forthcoming software update.

The information was revealed as part of a list of questions and answers publicized Wednesday in a press release. Apple said that complex technical issues with devices like the iPhone are "hard to communicate in a soundbite."

The company also said it will release a free update for the iOS mobile operating system in the next few weeks that will address the location tracking bug. This update will reduce the size of the database file, encrypt the file, and ensure it is deleted if users disable location services on their iPhone or 3G-connected iPad.