Internet access is set to change in the Western Cape, with Wi-Fi access seeing exponential growth in the near future as the Western Cape Government will now offer affordable Wi-Fi access. On 16 March, we launched the first 50 of 384 planned public access Wi-Fi hotspots in partnership with Neotel.
Most people and communities in rural, remote areas rely heavily on mobile phones to stay in touch and conduct business, and since mobile broadband costs are still unaffordable to many of our citizens, having Wi-Fi networks in place present them with options they would normally not have.
Broadband is a Game Changer
We also know that the way in which young people interact, engage and learn is changing, and we understand the importance of connectivity in creating opportunity and opening up a world of knowledge for people of all ages.
With the Western Cape Government’s (WCG) Broadband Game Changer, we’re striving towards a Western Cape where every resident in every town and village has access to affordable high speed broadband infrastructure and services, has the necessary skills to effectively utilise this infrastructure, and is actively using this in their day-to-day lives.
What the Neotel Wi-Fi Internet Access Project means for users who connect:
  • Stable, reliable and fast Wi-Fi hotspots in 384 wards.
  • Easy access to limited free internet access (250 MB per user per month).
  • Unlimited free access to websites (any time, on any connected device).
  • The development of ICT and other skills development and improved levels of digital literacy.
  • Access to jobs, employment readiness information, tender opportunities and details about internships, learnerships and bursaries.
Who has access? 
Anyone with a Wi-Fi enabled device can use the service. Mobile phones that are within the coverage area of a NeoHotspot located at any of the 384 sites in the Western Cape will be able to use the limited free Wi-Fi service.

Connected and empowered

As we continue to roll out the Wi-Fi network across the province, we look forward to closing the digital divide as access and usage of internet reaches all our citizens, and to help stimulate local economic development, by providing a connected, enabling environment for businesses to grow. 
Benefits related to hotspots
  1. Increased access to job opportunities, information and transactional opportunities.
  2. Increased usage of hotspots for educational purposes.
  3. Improved safety at premises.
  4. Opportunity for improved service delivery.
  5. Decrease the digital divide.
Connect to a ward near you
We plan to help you connect in 3 phases:
  • Phase 1: 50 hotspots will be deployed during the 2015/16 financial year,
  • Phase 2: 100 hotspots will be deployed during the 2016/17 financial year, and
  • Phase 3: The remaining 234 hotspots will be deployed during the 2017/18 financial year.
How it will work 
The Wi-Fi hotspots will be mounted on the external walls of the buildings, and will point out towards the nearby community. Depending on topography, the hotspots have a range of 200m.
Over and above the free access to 250MB per month of non-chargeable data, users will also enjoy free access to government websites. The hotspots will be operated and managed by Neotel.
If you need any help connecting, or have any questions about the service, contact:
Phone: 0860 636 835
How to connect 
  1. Go to device settings on your Wi-Fi enabled device.
  2. Turn on Wi-Fi.
  3. Search for Wi-Fi Networks.
  4. Select NeoHotspot.
  5. Click Connect.
  6. Start browsing!
internet champions
Internet Champions

Our Internet Champions will be the ears on the ground for 3 months after the sites have been deployed, and will  form an important part of the post launch communication, awareness and support.
  • Look out for Internet Champions wearing branded t-shirts at every hotspot. They’re there to guide and assist you in connecting to Wi-Fi and using the connection on your device.
  • If you’d like to take your digital knowledge one step further, ask one of our Internet Champions about the free mini internet course available. Complete the training successfully and you’ll receive an Internet Champion certificate, signed by Minister of Economic Development and Tourism, Alan Winde.
  • The Internet Champions play an important role in the delivery of the Western Cape Broadband Strategy, helping prepare users by providing them with digital skills, and increasing the general availability and use of the internet.

Find a hotspot near you
Site NamePhysical Address
1.    148 Long Street148 Long Street, Cape Town
2.    Aristea PrimaryBrighton Road, Kraaifontein
3.    Bellville High Technical School20 College Road, Bellville
4.    Bonteheuwel Secondary54 Dissel Road, Cape Town
5.    Bosmansdam High SchoolAdam Tas Avenue, Bothasig
6.    Brackenfell High SchoolRogland Street, Brackenfell
7.    Bridgetown Secondary15 Denne Street, Cape Town
8.    Dr. Van Der Ross Primary26 Koeberg Avenue, Belhar
9.    Durbanville High SchoolLangenhoven Street, Durbanville
10.    Education District Office East (Kuilsriver)Nooiensfontein Road, Kuils River
11.    Education District Office North (Parow)Timmerman Street, Parow
12.    Elswood SecondaryEpping Avenue, Leonsdale
13.    Gene Louw Traffic CollegeBrackenfell Boulevard, Brackenfell
14.    Goulburn Centre18 Goulburn Street, Goodwood
15.    Grassdale High SchoolFourth Avenue, Grassy Park
16.    Grassy Park Secondaryc/o Sixth Avenue and Victoria Rd, Grassy Park
17.    No. 2 Portswood RoadBlock B, Old City Hospital Complex, Portswood Road
18.    Groote Schuur High School76 Palmyra Road, Newlands
19.    Heideveld SecondaryWaterberg Road, Heideveld
20.    Ikamvalethu SecondaryZone 27 Off Washington Street, Temba Nqose Street, Langa
21.    Isilimela SecondaryWashington Road, Langa
22.    Kenridge PrimaryVan Riebeeck Avenue, Kenridge, Durbanville
23.    Kuils River Technical Secondary School22-40 Driebergen Road, Highbury, Kuils River
24.    Langa Social Development2 Rubusana Avenue, Langa
25.    Rosendaal Secondary101 Main Road, Delft
26.    Livingstone High School100 Imam Haron Road, Claremont
27.    Maitland SecondaryStation Road, Maitland
28.    Manenberg SecondaryTugela Road, Mannenberg
29.    Masibambisane Secondary669 Main Road, Delft South
30.    Modderdam Secondary281 Bonteheuwel Road, Bonteheuwel
31.    Phoenix SecondarySilverstream Road, Manenberg
32.    Plumstead High SchoolBasil Road, Plumstead
33.    Range SecondaryLower Balvenie Avenue, The Range
34.    Rentzburghof (DSD)42 Courtenay Street, George
35.    Salt River SecondaryRochester Road, Salt River
36.    Scottsville SecondaryPetunia Street, Scottsville
37.    Southfield Primary37 Dirkie Uys Street, Wynberg
38.    St. Agnes Primary13 Dublin Street, Woodstock
39.    Stellenbosch LibraryPlein Street, Stellenbosch
40.    Soeteweide Road (outside the Provincial Hospital)Soeteweide Road, Stellenbosch
41.    Sunbell Building245 Voortrekker Road, Bellville
42.    Symphony SecondarySymphony Way, Belhar
43.    Tygerberg Hospital (field outside)Fransie Van Zyl Avenue, Parow
44.    Voorbrug SecondaryVoorbrug Road, Delft
45.    Westcott PrimaryMyburgh Road, Diep River
46.    Windsor High School1 Smuts Road, Rondebosch East
47.    York Park Building93 York Street, George
48.    Zwaanswyk High School370 Main Road, Tokai
49.    Uitsig PrimaryUitsig Avenue, Uitsig
50.    Thembalethu SecondaryQhawa Street, George